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Delivery
Shipping & Delivery Policy
We deliver every Hivrasoft order with care, confidentiality and efficiency.
As a premium online destination for luxury lingerie in India, Hivrasoft recognises that customers expect high-quality products together with dependable and private delivery. This policy explains how shipments are handled from order placement to doorstep delivery.
Shipping Destinations
We ship across India and to select international locations.
Order Processing
Orders are typically dispatched within 24–48 hours, excluding Sundays and public holidays.
Domestic Delivery — India
Delivery usually takes 3–7 business days, depending on the location. Metro cities may receive orders faster.
International Delivery
International delivery usually takes 7–15 business days, depending on customs clearance and destination.
Shipping Charges
Shipping charges are calculated at checkout based on order weight and destination.
Free Shipping
Enjoy free shipping on eligible orders above ₹1,499.
Order Tracking
Once your order is shipped, you will receive a tracking ID via email or SMS. You can track the shipment on our website or the courier partner’s portal.
Undelivered Packages
If a shipment is returned because of an incorrect address or customer unavailability, a re-shipping fee may apply for the next delivery attempt.
Still need help?
Our support team is available at support@hivrasoft.com.
