Shipping & Delivery Policy
Hivrasoft.com is committed to delivering every order with care, confidentiality, and efficiency. As a premium online destination for luxury lingerie in India, we recognise that customers expect not only high-quality products but also dependable and private delivery services. This policy outlines how shipments are handled from order placement to final doorstep delivery.
Shipping Destinations
We ship across India and select international locations.
Processing & Delivery Time
Processing: Orders are typically dispatched within 24-48 hours (excluding Sundays and Public Holidays).
Domestic Delivery (India):
Usually takes 3 to 7 business days depending on the location (Metro cities are faster).
International Delivery
Usually takes 7 to 15 business days depending on customs clearance.
Shipping Charges
Shipping charges are calculated at checkout based on weight and destination.
Free Shipping
Free shipping on orders above ₹1499
Order Tracking
Once your order is shipped, you will receive a tracking ID via email/SMS. You can track your package on our website or the courier partner’s portal.
Undelivered Packages
If a package is returned to us due to an incorrect address or the customer being unavailable, a re-shipping fee may apply for the second attempt.